Replacement, Return and Refunds

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  1. Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive a wrong item so that we can evaluate the issue and make it right

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  1. Return and Replacement Policy

You shall return the defective product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund.

Replacements will only be granted if the product received is damaged or has a manufacturing defect.

You are required to report the defect within 7 days of receipt of the product by writing to us on sales@alkosign.com

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  1. Cancellations

You can cancel your order before it is ready for dispatch. Once a product is ready for dispatch, cancellation is not possible.

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  1. Modifications

ALKOSIGN reserves the right to modify or update this refund and replacement policy at any time. Any changes will be posted on our website.